VerifiedDial ("we") is a brand of Harmony For Humanity LLC, a limited liability company registered in Wyoming, United States. This policy explains what personal data we handle, why, who it is shared with, and the rights you have. It covers two groups of people: our clients and the visitors of verifieddial.com, and the business professionals whose work contact details appear in the lead lists we deliver.
Questions or requests: privacy@verifieddial.com.
1. Our clients and website visitors
What we collect
- Your account: email address, name if you give it, phone or WhatsApp number, and preferred language.
- Your business, from the sign-up form: company name, website, country, your role and team size, what you sell and where it is, product photos you upload, the description of the leads you want, companies to exclude, your goals and budget answers, and how you heard about us.
- Your answers are saved while you fill in the form, so you can continue later and so our team can follow up if you stop part-way.
- Orders and payments: what you bought, amounts and invoices. Card payments are processed by Stripe; we never see or store your card number.
- Use of the workspace: the call status and notes you add to leads, and problems you report.
- Technical data: the cookies listed in section 6, and security records. For abuse limits we keep only a keyed fingerprint of your IP address, never the address itself.
Why we use it
- To provide the service you ask for (performance of a contract): your workspace, researching and delivering your leads, payments and support.
- To protect and improve the service (legitimate interest): preventing fraud and abuse, and knowing which channels bring us clients.
- To contact you about your leads and, based on your answers, about related services we offer such as websites, ads management, AI automation or calling (legitimate interest; you can object at any time).
- Our newsletter. In the EU and EEA, the United Kingdom, Switzerland and Canada you receive it only if you tick the box at sign-up. Elsewhere you are subscribed when you create your account, as the form says. Every newsletter has a one-click unsubscribe link, and you can also write to privacy@verifieddial.com.
- To meet legal obligations such as invoicing, tax and accounting.
Product photos you upload are described by an AI model, through OpenRouter, so our research team understands what you sell. We do not use your data to train AI models.
2. People in our lead lists
What we hold
Business contact details of company decision-makers: name, job title, company, work phone number and work email address, plus public facts about the company (website, location, size, what it does) and the date and source of each fact.
Where it comes from
Public sources (company websites, public business registers, online maps listings, public advertising libraries and public professional profiles) and licensed business-data providers. Phone numbers are checked with carrier lookups, and a person on our team reviews each lead before it is delivered.
Why we use it
To help our clients reach businesses that may want their products or services (business-to-business prospecting). We rely on legitimate interest and use only professional contact details, never information about private life.
Who receives it
The client who ordered the list, for their own business outreach. Our clients agree to follow the law when they contact you, to respect your requests, and not to resell or share our lists.
Your choice
You can remove yourself at any time at verifieddial.com/remove or by writing to privacy@verifieddial.com. We stop including you in any future list and keep only what we need to make sure you stay removed. For California residents, this is also how you opt out of the sale or sharing of your personal information.
3. Service providers
We use these providers to run the service. They process data only on our instructions:
- Supabase: database and sign-in (servers in Ireland).
- Railway: hosting of the website (servers in the Netherlands).
- Stripe: card payments and invoices.
- Resend: sending our emails (Ireland region).
- Cloudflare: domain name and forwarding of email sent to our addresses.
- OpenRouter: AI description of product photos.
- Google Maps Platform, ScrapeCreators, Firecrawl, BetterContact, Twilio and TypeSafe: company research, contact enrichment, phone line checks and automated checks of public business facts for the lead lists.
We are based in the United States, and some providers process data outside the EU and the United Kingdom. Where data leaves those regions, we use providers that offer appropriate safeguards, such as standard contractual clauses.
4. How long we keep data
- Account and business information: while your account is open, and afterwards for as long as needed to answer any question about past orders.
- Invoices and payment records: as long as tax and accounting laws require.
- Unfinished sign-ups: only to follow up with you; we delete them on request.
- Lead data: while it is accurate and useful for business prospecting. We re-check records over time and remove them on request.
- Removal requests: as long as needed to honour them.
5. Your rights
Depending on where you live, you can ask to access, correct or delete your data, object to its use (including for marketing), restrict it, receive a copy, and withdraw consent you gave. California residents also have the right to know, delete, correct and opt out of the sale or sharing of their information, and will not be treated differently for using these rights. Write to privacy@verifieddial.com; we answer within 30 days and may need to confirm your identity first. You can also complain to your data protection authority, such as the CNDP in Morocco or your national authority in the EU.
6. Cookies
- Sign-in session: keeps you signed in (necessary).
- Preferences: your language, light or dark theme, and time zone (vd-locale, vd-theme, vd-tz).
- vd-src: remembers which ad or website brought you to us, for 90 days, so we know which channels work. In the EU and EEA, the United Kingdom and Switzerland we ask before setting it; elsewhere it is set on your first visit.
We use no advertising cookies and no third-party trackers. You can delete cookies in your browser at any time.
7. Security
All connections are encrypted. Access to client data is limited to the staff who need it. Product photos are private: only you and our team can see them. Card details are handled by Stripe and never reach our servers.
8. Children
VerifiedDial is a service for businesses and is not meant for anyone under 18.
9. Changes
When this policy changes we update it here and change the date at the top. We tell clients by email about important changes.