VerifiedDialBot is the name our software uses when it reads the public websites of businesses. If you found it in your server logs, this page tells you who runs it, what it reads, how it behaves, and how to stop it.
Who runs it
VerifiedDial, a brand of Harmony For Humanity LLC, a limited liability company registered in Wyoming, United States. We build lists of business decision-makers with verified work phone numbers for our clients, who are businesses that want to reach other businesses. Questions about the bot: privacy@verifieddial.com.
What it reads
Public web pages of businesses: the home page and, when the site links to them, pages such as about, team, contact, legal notice, products and services. We look for facts about the company (what it does, where it is) and for the contact details it publishes for business use: a business phone number or email address, and what the pages say about the people who run the business.
It reads only what any visitor can see. It does not log in anywhere, fill in forms or create accounts. How we use what we find is explained in our Privacy Policy.
How it behaves
- It identifies itself on every request. It reads your robots.txt before it reads a page, and follows it: the rules written for VerifiedDialBot if there are any, otherwise the rules for all robots (
User-agent: *). - If your robots.txt cannot be read because the server returns an error (5xx), asks us to slow down (429) or cannot be reached, it leaves your site alone and tries again a few minutes later. If it is missing or refuses access (a 4xx answer such as 404 or 403), we treat that as having no rules, and the bot may read your site.
- It waits about a second between requests to the same site. It reads the home page and at most six other pages of a site.
- It never tries to get past a login, a CAPTCHA or a bot wall. A page that shows a check or a block page is dropped.
- It remembers a page for up to 14 days, so it does not ask for the same page again.
- A few sites only show their content after JavaScript runs. For those, once your robots.txt has allowed the page, we may ask a page-rendering service (Firecrawl) to load the same public page. That request comes from that service, not from our own servers.
Every request from our own servers carries this User-Agent. We do not publish a list of IP addresses, so please identify us by this name.
Mozilla/5.0 (compatible; VerifiedDialBot/1.0; +https://verifieddial.com/bot)How to block it
Add these two lines to the robots.txt file at the root of your site, for example https://example.com/robots.txt:
User-agent: VerifiedDialBot
Disallow: /That keeps VerifiedDialBot off your whole site. We keep a site's robots.txt for up to a day, so the change takes effect within a day. To keep it out of some folders only, list those paths after Disallow: instead of /.
Remove your data, or contact us
To remove a work phone number or email address from our lists, use verifieddial.com/remove. It removes them from future lists. To have your company left out of our research altogether, or for any other request about data we hold, write to privacy@verifieddial.com with the address of your website. We answer within 30 days.
If the bot is causing a problem on your site, write to the same address. We will look into it, and stop reading your site if you ask.